Fancy a read ?

Clear thinking on the challenges shaping modern eCommerce.

Articles and insights drawn from real delivery work, platform experience and
long-term patterns we see across ambitious businesses.

Fancy a read ?

Clear thinking on the challenges shaping modern eCommerce.

Articles and insights drawn from real delivery work, platform experience and
long-term patterns we see across ambitious businesses.

Advice to the Next Generation: What the Women of GENE Wish They’d Known Earlier

Women in Tech

International Women's Day

Culture

Why Performance Declines and How High-Performing Commerce Teams Regain Control

Performance

Technical Development

eCommerce Stratey

Reset ≠ Rebuild. Clearing the path without starting again.

Strategy

Technical Development

Performance

The Roadmap Isn’t Broken. We’re Just Asking It to Do a Job It Was Never Designed For

Strategy

Partners

eCommerce Stratey

GENE Commerce Becomes an Adobe Gold Technology Partner: A Story Ten Years in the Making

Strategy

Partners

eCommerce Stratey

Adobe Commerce

Magento Open Source

How We Hire for Culture - Not Just Capability

Strategy

Culture

How Technical Stability Shapes Commercial Confidence

Strategy

Checkouts & Payments

Subscriptions

Subscriptions That Stick - For All the Right Reasons

Strategy

Checkouts & Payments

Subscriptions

When the Alarms Sound: What a Good Agency Does When the Worst Happens

Strategy

Unlimited Support

Agency: Clients

Culture

The Commercial Case for Culture

Strategy

Culture

The Cost of Checkout Friction

Strategy

Checkouts

Checkouts & Payments

From Transactional to Relational: Developing Subscriptions Customers Actually Love

Strategy

UX

UI

eCommerce Stratey

Customer Experience

Checkouts & Payments

Subscriptions

The Checkout Experience Audit: 5 Fixes That Lift Conversion Instantly

Strategy

UX

UI

eCommerce Stratey

Customer Experience

Checkouts

Payments

Checkouts & Payments

From Burnout to Balance: Rethinking Agency Culture in eCommerce

Strategy

Culture

Platform vs Progress: The Strategic Dilemma in B2B eCommerce

eCommerce Stratey

Strategy

B2B

GENE Join the Magento Association as the UK's Only Platinum Member

Partners

eCommerce Stratey

Magento Open Source

Unlimited Support Isn’t Just for Emergencies

Unlimited Support

Agency: Clients

eCommerce Stratey

Strategy

Patching

How Deployment Inefficiencies Drain Your Budget - and How to Fix Them

Unlimited Support

Agency: Clients

eCommerce Stratey

Customer Experience

Patching

Culture

The Culture Behind the Code: Why Our Developers Stick Around

Culture

Designing for Complexity: Why B2B UX Fails Quietly, and How We Fix It

eCommerce Stratey

B2B

Customer Experience

UI

UX

Hidden in Plain Sight: Why B2B Brands Need to Rethink How They Use New Relic’s RUM Data

eCommerce Stratey

B2B

Performance

Unlimited Support

From Chaos to Clarity: Structuring Your Product Catalogue for Growth

eCommerce Stratey

B2B

Performance

Unlimited Support

Technical Development

Stability Without Disruption: Helping Southern Sheeting Move to Adobe Commerce Cloud

Unlimited Support

Agency: Clients

eCommerce Stratey

B2B

Track Smarter, Optimise Faster: Introducing the GENE New Relic RUM Page Type Module

Performance

Technical Development

Intelligent Innovation

From Firefighting to Flow: Evolving Site Speed with Unlimited Support and the eEvo Model™

Performance

Strategy

Unlimited Support

eEvo Model™

Where Speed Is Lost: A Technical Guide to Adobe Commerce Performance Pitfalls

Technical Development

Adobe Commerce

Performance

GENEFest 2025: Colour Me Impressed

Culture

Speed Isn’t JUST a UX Issue. It’s a Tech Debt Problem With a Revenue Cost

eCommerce Stratey

Technical Development

Adobe Commerce

Performance

Unlimited Support

Personalisation That Performs: Our “Fresh Relevance” Lunch & Learn with Dotdigital

Adobe Commerce

Strategy

Partners

Personalisation

eCommerce in 2025: What Growth-Focused Brands Are Planning Next

eCommerce Stratey

Technical Development

B2B

Adobe Commerce

Introducing BlueFinch Patch: Updates Without the Drama

Patching

BlueFinch

Braintree Insights: Smarter Payment Data

Checkouts & Payments

More Than Their Job Title: The Women of GENE Commerce

Culture

International Women's Day

Women in Tech

Urgent Action Required: Braintree SDK SSL Certificate Update

Adobe Commerce

Adobe Commerce Patch Roundup: What’s New and Important

Adobe Commerce

Patching

The agency model is broken: Why buying blocks of hours doesn’t work

eCommerce Stratey

Fix the critical Adobe/Magento security vulnerability with our latest module

Adobe Commerce

eCommerce Stratey

How to remove 40% of checkout frustration with one solution

Checkouts

Payments

5 simple ways to improve your checkout

Checkouts

Payments

Cart abandonment: Explained

Checkouts

Payments

Pain-free Upgrades Explained: How our approach removes the hassle and expense from Adobe Commerce version upgrades

Patching

eCommerce Stratey

Adobe Commerce

How to increase conversion with an effective Product Detail Page (PDP)

eCommerce Stratey

Beyond Business: Prioritising People at GENE with Sophie Alway

Culture

Braintree Unleashed: Exploring the 2.4.7 Adobe Commerce Release for Braintree Merchants!

Adobe Commerce

Checkouts

Payments

Sneak Peek: What’s Coming in the 2.4.7 Adobe Commerce Release for Braintree Merchants! An Interview with Maxine Tremain

Checkouts

Payments

Adobe Commerce

Customer success story: Leveraging the logged in experience to drive loyalty & improve CX

Customer Experience

eCommerce Stratey

Desktop or Mobile: Optimising Checkout Experiences on Magento

Checkouts

Payments

Adobe Commerce

Adobe Target Unleashed: Disrupting Personalised Brand Experiences

Adobe Commerce

Mastering the Friction-Free Checkout Experience

Checkouts

Payments

eCommerce Stratey

New CTO in the house, Cris Quiroz joins the GENE Team!

Culture

It’s official! GENE recognised as Adobe Commerce specialist

Adobe Commerce

Shielding Your Brand Amid Holiday Cyber Threats

eCommerce Stratey

Customer Experience

Inside GENE’s Work DNA: Lauren Beer Shares Insights

Culture

Party Delights’ Halloween Mastery: GENE Exclusive with Valeria

Adobe Commerce

eCommerce Stratey

Agency: Clients

Demystifying Adobe Commerce Upgrades

Adobe Commerce

eCommerce Stratey

Magento upgrades: How to deliver smooth upgrades that bring your site forward (not down).

Adobe Commerce

Technical Development

Adobe Commerce vs. Shopify: Making the Right Choice for eCommerce Success

Adobe Commerce

eCommerce Stratey

GENE and Super Payments: Joining Forces to Power Up Conversions

Checkouts

Payments

Adobe Commerce

2023 Holiday Sales Amplified: Navigate with Adobe Commerce

Adobe Commerce

eCommerce Stratey

The impact of 3DS on Checkout Completion: A case study

Payments

Checkouts

Top ecommerce priorities for B2B sellers

B2B

eCommerce Stratey

B2B eCommerce without the roadblocks
Download the eBook